www.mitfusion.com                                                                                           DPP  v1 Data protection policy 

1 – The policy

The purpose of this policy is to explain to you how we control, process, handle and protect your personal data. We are committed to safeguarding the privacy of our website vistoros and app users; this policy sets out how we will treat your personal information. Mitfusion., collects data in various ways to improve our service. We may also provide users that have clearly consented to this with personalised content through email marketing, app or the website itself. In this section we will outline the ways in which we may collect and make use of your data.

2 – Policy key definitions 

  • “I”, “our”, “us”, or  “we”, refer to ASAPTECH Ltd, trading as Mitfusion

  • “You” or  “the user”,  refer to the user of Mitfusio website

  • GDPR means General Data Protection Act.

  • Cookies means small files saved on a user computer or device.

3 – Key principles of GDPR

  • Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency (b) Purpose limitation, (c)  Data minimisation,  (d) Accuracy,  (e) Storage limitation, (f) Integrity and confidence, (g) Accountability

  • Under the GDPR (General Data Protection Act), we control and/or process any  personal information about you electronically/manually for the business conduct.   

 

4 – What information do we collect

We may collect, store and use the following kinds of data. Please see below for more information about what data we may collect and when this is done.

(a) Information about your visits to and use of our website and app

(b) Information about any transactions carried out between you and us or with one of our partners or in relation to our services, including information relating to any purchases you make using our platforms

(c) Information that you provide to us for the purpose of registering a user account with us and/or subscribing for email notifications

(d) We collect some details manually or on our website and app in order to improve our service, user experience and to inform data and analysis regarding how the website and app is accessed and used

(e) We may collect information about your device and your visits to this website or app such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website or app, to improve the usability, and for marketing purposes

(f) We collect cookies on our online platforms. A cookie is a text file sent by a web server to a device, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser

(g) We may send a cookie which may be stored by your browser on your device storage. We may use the information we obtain from the cookie in the administration of our services, to improve our services and for marketing purposes. We may also use that information to recognise your device when you use our platforms, and to personalise our services for you

(h) Most devices allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites

(i) While your IP address may be recorded in order to deduce your approximate location in order to provide the correct service, we do not collect or record other personal information from visiting users unless this is manually entered by the user themselves through the checkout process or by signing up to receive email marketing. Any other information is only used to acquire an overview and insight into how our site is used and is not used to profile individual users

5 – When you have made or attempted to make an order

The obligatory fields in the checkout sections are required in order to facilitate the purchase and delivery of your order, fulfilling the contract agreed to as part of the completed order process. We pass relevant data such as your address and telephone number to our Partners so that they can deliver your order and confirm delivery via text message. This information is only used for the purpose of fulfilling delivery.

We request the following details to be entered when you attempt to make an order:

a)Email Address:

We need your email address so that we can send orders for registration purposes and delivery confirmations and to let you know if there are any issues with your order. We will not send marketing emails to you unless you have agreed.

b)Name:

We ask for your name as this is required by our Partners to deliver your order.

c)Telephone:

We ask for your telephone number so we can contact you if there are any issues with your order. For some orders, a confirmation of delivery may be sent to the number given.

d)Full Address:

This information is required to deliver your order. If you are paying by card, cash or invoice,  we also need this information in order to confirm the payment.

Sensitive information such as email addresses, telephone numbers, home or work addresses and your full name is not publicly available on the site. Our checkout process is encrypted to ensure your details are protected. Unless you have explicitly consented to receive marketing to your email address, we will not send advertising materials to you using these details or other methods of contact.

Any payment information entered is processed by trusted third parties who are in turn compliant with current data legislation. Information like card details, PayPal and Stripe account information and other data which may be used for payment is not stored by our system and is not accessible by ourselves at any time.

This information is only used to fulfil our contract with you and to address any issue that might arise with your purchase.

6 – When registering a user account or signing up for email marketing

You may register a user account without having completed an order. When registering for a user account we record the following details. This information is only used for contacting you regarding any issue or changes to do with your user account. Unless you have provided separate consent for this, we will not use these details to send you marketing materials of any kind.

•First Name

•Last Name

•Telephone Number

•Email Address

•Password

If you have agreed to this other data regarding your orders may be used to send you personalised, targeted email campaigns.

7 – How do we use your data

In addition to the uses identified elsewhere in this privacy policy, we may use your information to:

(a) Process orders you have submitted

(b) Deliver your order in cooperation with our Partners, send you order and delivery confirmations and contact you if there are any issues with your order

(c) Improve our services through anonymous analysis of user behaviours.

(d) Improve your browsing experience by personalising the website.

(e) Seek feedback on the services we provide. This may be done through our platforms or third parties as well

(f) Send you targeted email communications if you have requested this, and track your interactions with these emails such as when you open the email or click a link to our website.

(g) Handle entries to a competition.

(h) Provide other companies with statistical information about our users – but this information will not be used to identify any individual user.

This information is anonymous and is only used for analysis and service improvement purposes.These ads may be based on your browsing habits, but this information is only stored by Google, Bing or Yahoo etc and it will not be shared with other users or parties.

Even if you have not consented to receive email marketing materials from us you may still be contacted by our customer service department through the email address or phone number that you have provided. We will not contact you unless there is an urgent issue with your order, such as a failed delivery or a problem with your payment. These emails will be strictly service-based and will not contain any advertising.

8 – How do we protect your information

It’s important to us that we keep your information safe. However, any information sent over the internet can be compromised and when you transmit information to us, you do so at your own risk. We ask that you keep the password to any user accounts that you may have registered with us confidential.

9 – Your rights & data controller information  

It’s important to us that you have a say in the data we collect. You may contact us at any time to:

(a) Withdraw consent you have given to receive email marketing, personalised services or to the data policy as a whole

(b) Request access to any data which we have collected about you

(c) Modify any data which we have collected about you

(d) Request that any data, we have about you should be deleted

(e) Request that your data will not be collected. Please note that we will be unable to post any order without the necessary personal information required for delivery, such as your full address, name and a means of contact

(f) Request that your data is not used for analysis, research, automated decision-making or direct marketing

We believe it should be easy for you to overview and control how we use your data. We endeavour to carry out any of the actions described above within 1 month or less upon request. However, we may need to store certain data for up to 12 months due to tax and fraud prevention purposes. If this interferes with the standards above in any way we will contact you to find a solution. For any questions regarding our collection and storage of data, please contact us at:

 EMAIL:contact@mitfusion.com

10 – Complaints

If you are dissatisfied or have a concern with the service you have received related to data protection matters, you can lodge your complaint through our complaint procedures. This can be done by sending email to us on : contact@mitfusion.com or by post:

ASAPTECH Ltd

Stanley House 

Unit 3, Kelvin Way

Crawley RH10 9SE

If you are still not satisfied with our response to your complaint then you can take your complaint to the Information Commissioner who will independently adjudicate each case and make the final decision. 

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Email: casework@ico.org.uk

Tel: 01625 545700

11 – Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website or app. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email: 

For more information, please visit our pages:

www.mitfusion.com